Privacy Policy

Last updated: [DATE]

1. Who we are

Online Web Presence (“we”, “us”, “our”) is a technology services company registered in England. Our registered address is [ADDRESS], Hertfordshire, United Kingdom.

2. What data we collect

When you use our website or contact us, we may collect:

• Name and email address (via contact forms)
• Phone number (if provided)
• Company name (if provided)
• Message content from enquiry forms
• Anonymous usage data via privacy-focused analytics (Plausible)

3. How we use your data

We use your data to:

• Respond to your enquiries
• Provide the services you have requested
• Improve our website and services
• Comply with legal obligations

4. Legal basis for processing

We process your personal data under legitimate interest (responding to enquiries) and consent (when you submit a form). You can withdraw consent at any time by contacting us.

5. Third-party services

We use the following third-party services:

• Formspree — form submission handling
• Zcal — meeting scheduling
• Plausible Analytics — privacy-focused website analytics (no cookies, no personal data)
• Vercel — website hosting

6. Data retention

We retain your data only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months.

7. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

8. Contact

For any privacy-related queries, contact us at: hello@onlinewebpresence.co.uk

9. Complaints

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.